Dr. Syama Prasad Mookerjee Research Foundation

The Transformative Impact of PM-JAY: Success Stories of Hope and Fortitude Commemorating Ayushman’s Bharat Sixth Anniversary: Industry Encourages Senior Citizen Expansion

 A Beacon of Healthcare Accessibility

The Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY) has emerged as a revolutionary initiative, redefining healthcare access for India’s economically vulnerable population. Launched in 2018, Prime Minister Narendra Modi inaugurated the transformative Ayushman Bharat, the world’s largest government-funded healthcare program provides an annual health cover of Rs. 5 lakh per family, ensuring secondary and tertiary care is within reach for over 50 crore people. The publication Ayushman Bhava: 100 Stories of Joy, Hope, and Triumph brings forth inspiring accounts of individuals whose lives have been transformed through PM-JAY. These narratives not only highlight the scheme’s success but also underline the pressing need for robust, accessible, and quality healthcare for all.

Over the past six years, the scheme has democratized healthcare access, offering over 60,000 free treatments daily and protecting millions of vulnerable families from financial devastation due to medical expenses. By integrating state schemes and expanding coverage to underserved groups, Ayushman Bharat has set the stage for a digital health revolution, reinforcing its role as a pillar of universal health coverage. The success of Ayushman Bharat is evident not just in numbers but in the real-life stories of resilience and recovery. Whether it is a farmer in rural Bihar receiving life-saving surgery at a top-tier hospital in Delhi or a daily wage laborer in Rajasthan accessing critical care without the fear of crippling debt, the scheme has consistently delivered on its promise of inclusive healthcare.

Expanding Coverage for a Healthier India

The scheme’s robust framework, particularly its advanced IT platform, has facilitated the seamless integration of several state health programs, enhancing efficiency and accessibility. States like Andhra Pradesh, Chhattisgarh, Himachal Pradesh, Jammu and Kashmir, Karnataka, and Maharashtra have leveraged Ayushman Bharat to expand healthcare coverage to all citizens.

In a significant move towards inclusivity, the government has extended Ayushman Bharat benefits to Accredited Social Health Activist (ASHA) and Anganwadi workers—grassroots healthcare providers who play a crucial role in rural healthcare delivery. Recognizing their indispensable contributions, this strategic inclusion not only boosts their morale but also strengthens their role in promoting healthcare accessibility at the village level. Additionally, the recent decision to extend coverage to all elderly citizens above 70 years is a commendable step towards addressing the healthcare needs of India’s aging population. With India’s life expectancy increasing, this move ensures senior citizens receive essential medical interventions without financial hardship, enhancing their quality of life.

Integrating Health Schemes for Better Service Delivery

The government is taking strides toward integrating multiple health schemes at both central and state levels, marking a new era of efficiency in healthcare service delivery. By consolidating various programs under the stewardship of the National Health Authority, the government can negotiate better rates with healthcare providers, pharmaceutical companies, and insurers, leading to cost reductions and service standardization. This unified approach will foster collaboration among states, allowing them to share best practices and improve healthcare accessibility nationwide.

As Ayushman Bharat continues to expand, ensuring quality care and effective grievance redressal remains a priority. The introduction of a hospital rating system, evaluating facilities based on patient satisfaction, treatment outcomes, and adherence to clinical guidelines, will incentivize high standards while empowering patients to make informed healthcare choices.

The Role of Digital Health in PMJAY’s Future

PMJAY’s strong IT backbone has laid the foundation for the Ayushman Bharat Digital Mission (ABDM), which aims to create an interconnected digital health ecosystem. By linking PMJAY with ABDM, the government can enhance patient care through accessible medical histories, reduce errors, and improve treatment outcomes. The digital platform will also enable better hospital performance tracking and facilitate data-driven decision-making for future policy enhancements.

Industry Backs Expansion but Raises Concerns

While the expansion of Ayushman Bharat to all senior citizens above 70 years has been welcomed, healthcare industry leaders have voiced concerns regarding the scheme’s long-term sustainability. The increase in the beneficiary base presents challenges, particularly for smaller and mid-sized hospitals operating on tight margins. With senior citizens requiring more intensive and specialized care, ensuring adequate reimbursement rates and timely payments is critical to maintaining the viability of participating healthcare institutions. The FICCI Health Services Committee pointed out that an expanded beneficiary base must be met with financial viability measures for hospitals. Similarly, Association of Healthcare Providers (AHPI), emphasized the need for fair reimbursement rates and prompt payments to avoid straining the system. Delayed payments can disrupt cash flow, ultimately affecting healthcare service quality and availability for the elderly population.

Gearing Up for the Future: More Geriatric Packages and Awareness Campaigns

With India’s aging population projected to rise significantly in the coming decades, the government is working towards incorporating more geriatric healthcare packages under Ayushman Bharat. Currently offering 25 elder care packages, plans are underway to expand this list further. Additionally, exclusive awareness campaigns, including Information, Education, and Communication (IEC) initiatives, will ensure maximum outreach and enrollment among eligible senior citizens.To facilitate seamless registration, a separate digital portal link will be provided for senior citizens enrolling in the scheme. The government has allocated Rs. 3,437 crore for expanding coverage under Ayushman Bharat for individuals aged 70 or above, spread over the next one and a half years.

Ayushman Bhava: 100 Stories of Joy, Hope, and Triumph

Breaking Financial Barriers

The most striking aspect of PM-JAY is its ability to relieve financial burdens that often push families into cycles of debt. Take the case of Bolu Rambhav Omble, a 65-year-old laborer who had been bedridden for two years due to severe knee pain. His family had exhausted their meager resources on alternative treatments, leaving no room for the costly surgery he desperately needed. Through PM-JAY, Bolu underwent knee replacement surgery free of charge, allowing him to reclaim his mobility and independence. Similar financial relief was provided to Champa Ben, a homemaker diagnosed with a brain tumor. Facing a dire financial situation, her family was left with no means to afford her life-saving surgery. PM-JAY intervened, ensuring she received timely and effective treatment without any financial distress.

Life-Saving Interventions for Children

Children born into poverty often suffer due to inadequate medical access, but PM-JAY has proved to be a savior for many. Four-year-old Kajalnetra, diagnosed with congenital heart disease, was on the brink of an uncertain future due to her family’s inability to afford surgery. Through PM-JAY, she received free treatment, allowing her to grow up healthy and strong. Similarly, a two-year-old suffering from blood cancer was abandoned by her father, leaving her mother helpless. Thanks to the intervention of an Arogya Mitra, the child received life-saving treatment under PM-JAY, reinforcing the program’s crucial role in pediatric care.

Empowering Women’s Health

The scheme has also played a significant role in addressing critical health issues faced by women, particularly those from marginalized communities. Jaten Ben, who endured 12 years of severe discomfort following childbirth, was finally able to undergo a hysterectomy at no cost. Another inspiring case is Maheshwari from Tamil Nadu, whose ectopic pregnancy posed a life-threatening risk. With no financial means to afford surgery, she was left with little hope until PM-JAY stepped in, covering the procedure entirely and saving her life.

Healing Hands: The Role of Arogya Mitras

The success of PM-JAY is also attributed to the tireless efforts of frontline workers, particularly Arogya Mitras, who facilitate access to healthcare services. Babita Roy, an Arogya Mitra in Assam, has dedicated herself to assisting patients in navigating the enrollment process, ensuring they receive the care they deserve. Similarly, Meenakshi from Bengaluru, who works in an oncology hospital, provides emotional and procedural support to cancer patients, offering them hope in their darkest hours. Their commitment underscores the human touch that strengthens the impact of PM-JAY.

Looking Ahead: Strengthening the Promise of Universal Healthcare

The heartwarming stories chronicled in Ayushman Bhava serve as a testament to the transformative power of PM-JAY. By alleviating financial distress, facilitating timely medical interventions, and saving countless lives, the scheme has reinforced healthcare as a fundamental right rather than a privilege. However, the journey towards universal healthcare remains ongoing. Further strengthening hospital infrastructure, expanding awareness, and ensuring seamless implementation across states will be pivotal in fortifying PM-JAY’s legacy. As we celebrate these 100 stories of triumph, it is imperative to recognize that behind each success lies the unwavering resilience of individuals and families, the dedication of healthcare workers, and the steadfast commitment of policymakers. PM-JAY is more than a scheme; it is a movement towards a healthier, more equitable India—one story at a time.

A Testament to Healthcare Equity and Inclusion

As Ayushman Bharat enters its seventh year, it stands as a testament to what can be achieved through vision, leadership, and collective effort. The scheme continues to evolve towards inclusivity, ensuring healthcare remains accessible to all, especially the most vulnerable. As Pandit Deendayal Upadhyaya aptly stated, “The test of a good society is its ability to provide for the welfare of the last person in the queue.” Ayushman Bharat embodies this principle, ensuring that no Indian is left behind in their journey towards better health and well-being. Moving forward, with strategic improvements and industry collaboration, Ayushman Bharat has the potential to redefine healthcare accessibility in India—delivering quality, affordability, and dignity in medical care for all.

Author

  • The author is a techno-functional lead consultant with the Ministry of Health and Family Welfare, Government of India, and holds an MS degree in Artificial Intelligence (AI) from the University of Chicago. He formerly worked for NITI Aayog, Cabinet Secretariat, and MP Lok Sabha. As a data scientist, he conducted research that was published in a peer-reviewed international publication in collaboration with the New York and California State Health Departments. Author can be contacted on LinkedIn or at [email protected]. Views expressed are personal

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(The views expressed are the author's own and do not necessarily reflect the position of the organisation)